Reduce Costs
Cut chargeback fees and lost revenue.
Simpler. Faster. Friendlier.
Total Defender
Protect your business from chargebacks with fraud detection, recovery, and case management tools.
- Ethoca alert€219.00Refunded
- TC40€74.50Blocked
- Dispute #8812€1,080.00Won
- SAFE€39.99Review
Win rate82%
Saved this month€12,480
Chargeback preventedReal-time alert
Stay in Business
Keep chargeback ratios safely below scheme limits.
Safer Checkouts
Stop fraud before it becomes a dispute.
Higher Win Rates
Build stronger cases with the right evidence.
Protection
Powerful Protection Against Fraud and Chargebacks
Create Your Defence
Set up automated rules that respond to every alert.
Real-time Updates
Know about disputes the moment they are raised.
- Ethoca alert€219.00Refunded
- TC40€74.50Blocked
- Dispute #8812€1,080.00Won
- SAFE€39.99Review
Win rate82%
Saved this month€12,480
Chargeback preventedReal-time alert
Disputes
Chargeback Alert Management
Resolve disputes faster with a streamlined dispute workflow.
- Identify orders and resolve disputes through a streamlined process.
- Minimise unnecessary processing costs.
- Simplify dispute resolution with easy access to customer data.
Risk Insights
Empower Your Decision-Making with Actionable Risk Insights
TC40
Visa fraud reports surfaced early so you can act before a chargeback.
ETHOCA Alerts
Real-time issuer alerts let you refund and stop disputes.
SAFE
Mastercard fraud data to tune your rules and block repeat offenders.
Total Transparency, Total Control with Total Defender
Gain full visibility into chargeback fees and communication directly with issuers for optimal fraud dispute resolution.
Risk Management
Comprehensive Risk Management Solution
Complete Visibility
Every alert, dispute and outcome in one place.
Defence Customisation
Tailor responses per product, region or risk.
Dynamic Alert Filtering
Focus on the alerts that matter most.
Trackable Changes
A full audit trail of every action.
FAQ
Frequently Asked Questions
Can’t find what you’re looking for? Our payment specialists are happy to help.
Contact usWhy should I accept card payments over the phone?
Phone payments let you close sales the moment a customer is ready to buy, even when they are not on your website or in your store. They are ideal for bookings, deposits, invoices and high-value orders, and they give customers who prefer speaking to a person a secure way to pay.
What phone payments can I accept?
You can accept all major debit and credit cards, including Visa, Mastercard and American Express, as one-off or recurring payments. Payments can be keyed in through the virtual terminal, collected through automated IVR, or completed by the customer through a secure Pay by Link sent by SMS or email.
What other card payment options do you provide?
Alongside phone payments we offer online checkout, a payment gateway, card readers for in-person sales, recurring and subscription billing, and 198+ alternative payment methods such as Apple Pay, Google Pay, PayPal and local bank transfers, all managed from one dashboard.
How secure are phone payments?
Every transaction runs through PCI-aligned infrastructure with tokenisation and encryption in transit, so card details are never stored on your systems. Fraud screening, 3D Secure, AVS checks and configurable block and allow lists add further protection to every payment.
Ready to accept card payments?
MoonlinkPay is your all-in-one business solution. Request a quote or schedule a call to experience a demo of our powerful feature suite.